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General Information

What is Music City Mobility Scooters?

Music City Mobility Scooters is an innovative web and mobile platform that enables travelers to borrow anything from baby gear, mobility equipment, sports gear and outdoor equipment at their destination. Pack light, because everything you need is already available at your destination!

 

How does Music City Mobility Scooters work?

Visit musiccitymobilityscooters.com on your desktop or mobile device, search for what you need, and simply make a reservation. The reserved item(s) will be delivered by the friendly Music City Mobility Scooters delivery team to your destination address, including your hotel or airport. At the end of the rental period, we will pick up the item(s) as well. It’s that easy!

 

How do I contact Music City Mobility Scooters?

You can call us at +1-888-907-2668 or email us at ken@musiccitymobilityscooters.com.

 

Who can use musiccitymobilityscooters.com?

Anyone over 18 years of age can use musiccitymobilityscooters.com, upon agreeing to our Terms of Use and the Rental policies.

 

Rental Help

What items can I rent on musiccitymobilityscooters.com?

Gone are the days of lugging your bulky gear. Just rent and have it delivered wherever you are...on-demand!

  • - Mobility Equipment: wheelchairs, walkers and more

  • - Baby gear: strollers, car seats, boosters, and more

  • - Sports & Outdoor gear: bicycles, camping tent, volleyball set, and more

 

What if the item I want is not listed?

If you do not see the item you want on musiccitymobilityscooters.com, please send us a note at ken@musiccitymobilityscooters.com. We can find ways to source your item from our small business partners. 

 

Is musiccitymobilityscooters.com free to use?

Anyone can sign up and search for items on musiccitymobilityscooters.com for free. Rental fees are due once reservation is made. However, charges are not final until the equipment is returned.

 

Do you charge a security deposit?

No. We trust our community to return the items in original condition at the end of the rental period. 

 

How do I pay for my rental?

We accept all forms of credit cards including Visa, Mastercard, AMEX & Discover. Alternatively, cash is accepted at time of delivery as well. 

 

What if my delivery and pickup locations are different?

Not a problem. As long as the delivery and pickup locations are within our Middle Tennessee delivery zones, we can make it happen. Just let us know at the time of reservation and no later than 24 hours before the pickup time.

I’m staying at Opryland Hotel in Nashville. are you able to leave the equipment at the bell desk?

Due to limited space at the Opryland Hotels in Nashville, we will meet you in person to deliver and pick up your item(s) at a specified time of your choosing. You can always call your hotel ahead of time and request for us to leave it at the hotel bell desk. Either way, we are happy to accommodate!

What if I have to cancel my order?

We will refund the full amount of the rental if the order is cancelled at least 48 hours from the rental start date. No refund will be provided if cancelled less than 48 hours from the rental start date.

Is there a storefront where customers can pick-up or drop-off the equipment?

We specialize in door-to-door delivery of your rental equipment in Middle Tennessee and surrounding areas like Clarksville, Springfield, Spring Hill, Tullahoma, Ft. Campbell including BNA, Smyrna Airfield and Murfreesboro Municipal airports, so you don't have to stress about it. Just order and we'll hand deliver your rental equipment to you when you arrive.

If absolutely needed however, we can arrange to meet you at our designated rental equipment pick-up and drop-off zones in downtown Nashville and Murfreesboro including Opryland Hotel and Opry Mills Mall. Call us at +1-888-907-2668 and let us know where you like to meet us.

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