Can I place a scooter reservation over the phone and when will I be charged?
Yes! Our company will gladly accept orders placed over the phone. Your credit or debit card is verified and charged 2 days before your rental period begins if the reservation is made over the phone. If you use the website to make a reservation, it will charge your credit card immediately.
How are rental "days" calculated?
Rental periods run in 24 hour increments. Your rental will start from the time you ask it to be delivered and will be due at that same time the last day. Example: The minimum rental of 2 days, starting on a Monday at 8 am will be due to be turned in on Wednesday at 8 am.
What is the difference between a 3 and 4 wheeled scooter?
There is very little difference in stability. Once you are sitting on the scooter, your center of gravity is much higher, so if you are going very fast and make a sharp turn either scooter will flip over. We make a point to tell people to not make any high speed turns! The other difference is that 4-wheeled scooter makes wider turns. This makes them difficult to maneuver when in tight spaces like in attraction lines or inside shops. The 3-wheeled scooter is much easier to maneuver.
How long will my electric scooter last before I need to charge the batteries?
All scooters come fully charged. You must charge the batteries each night, even though your battery indicator will probably stay in the green a lot longer! A green light will appear on the charger when the batteries have a full charge. Battery life will all depend on weight of the rider, type of terrain it is being ridden on and how much the scooter is actually being used. We use the best batteries we can buy so you get the best performance! We recommend charging your scooter while you eat or are relaxing to give the batteries a boost
Yes! If you have rented from us before, we offer a 10% discount as long as you are going to rent for 3 days or longer. At this time we do not have a way to apply the discount from the website. Please call to make your reservation so that we may apply your discount.
Reservations can be cancelled 48 hours prior to the start of your rental period without penalty. Within 48 hours minimum charges apply. After the rental begins, the rental will be non-refundable.
What happens if I need to cancel my scooter reservation?
Do you have repeat customer discount?